Instagram DM
Going viral is traffic. Catching it is business.
Lucco AI gives Instagram business accounts an AI customer service agent: through the official API it answers DM enquiries automatically — when a post blows up, a story gets replies or an ad gets clicked, every message is answered within seconds, so follower excitement never dies in “seen”.
🎁 Start freeWe set you up in order · no credit card
AI employee · Instagram
Saw that jacket on your story! Got size M?11:02 PM
Yes! 😊 That's this week's new arrival, RM139 — 3 left in M. Want me to reserve one? Next-day delivery within JB after payment.11:02 PM · AI
Reserve! How do I pay?11:03 PM
Running an IG shop — sound familiar?
- A post goes viral, DMs flood in, you reply till 2am
- Stories collect “how much?” — reply late and it's buried
- Engagement is lively; conversion is quiet
- No record of who asked before — returning customers treated as strangers
What the AI does on Instagram
- DMs answered in seconds: price, size, stock — even on viral nights, one by one
- Story replies caught: story responses land in DM; the AI follows up instantly
- Followers become a list: everyone you chat with joins your customer database
- Free to start: Instagram is a free-plan channel
- Route to close: guide buyers to WhatsApp to complete orders (with the WhatsApp Plan)
Which plan fits
- IG-native small shop → Free plan
- IG for traffic + WhatsApp to collect orders → CatchMe Pro (coming soon, register now)
Industry FAQ
What account do I need?
An Instagram Business/Creator account linked to a Facebook page — one-time authorisation, and we guide you through it.
Can the AI use my tone?
Yes — upload your product info and usual phrases; it learns your voice. Manglish included.
Hundreds of DMs on a viral night — really?
Really. The AI holds unlimited simultaneous conversations; watch your monthly quota — it warns you ahead to top up or upgrade.
Your first AI employee is free
500 AI replies a month, no time limit, no credit card. We set you up in order.
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