Live blew up. DMs flooding. AI says: bring it.
Lucco AI gives TikTok business accounts an AI customer service agent: through TikTok's official Business Messaging API it replies to DMs automatically — when a video goes viral or a livestream just ended and hundreds of “how to buy?” pour in, the AI answers each one, collects details and sends payment links. Not one order missed.
🎁 Pre-register your free AI employeeFirst batch: 100 businesses · activated in registration order · no credit card
Doing TikTok — sound familiar?
- Three hours of livestream, five hours of replying after
- You said “DM me” — DMs exploded, nobody replied, orders flew
- A video suddenly blows up; enquiries pile in at midnight
- The traffic is real. So are the missed orders.
What the AI does on TikTok
- Livestream capture: call out “DM the word ORDER” — after the stream, the AI takes orders one by one
- Viral-video enquiries: DMs from trending videos answered around the clock
- Keyword scripts: brief the AI on tonight's products and code word before going live; it sells to script
- Official API: TikTok Business Messaging — account-safe
- Free to start: TikTok DM is a free-plan channel
Which plan fits
- New account / traffic still unstable → Free plan
- Livestreaming regularly, orders growing → WhatsApp Plan RM99/mo (TikTok catches → WhatsApp closes)
Industry FAQ
Can live comments auto-convert to DMs?
No — “comment-to-DM” tools are grey-area tactics with account risk, and we don't touch them. The right way: verbally guide viewers to DM you, and the AI catches every order in DM.
Do I need TikTok Shop?
No — we handle DM enquiries. Merchants with TikTok Shop also use us to move customers into their own WhatsApp, away from platform commissions.
Hundreds of DMs after a stream — how long to clear?
The AI replies simultaneously — message #1 and #300 both get answered within seconds.
Your first AI employee is free
500 AI replies a month, no time limit, no credit card. First batch limited to 100 businesses, activated in registration order.
🎁 Pre-register your free AI employee